Quality Assurance Officer for Child Protection Services

il y a 2 semaines


Le Mans, Pays de la Loire, France Sarthe Temps plein

Sarthe is seeking a dedicated and experienced Quality Assurance Officer to join our team. In this role, you will play a crucial part in ensuring the highest standards of quality within our Medical and Social Service Establishments (ESMS) focused on child protection.

As a Quality Assurance Officer, your responsibilities will encompass a wide range of tasks, including:

Duties & Responsibilities
  • Developing and implementing comprehensive quality audit processes for ESMS, aligning with internal and external evaluation requirements.
  • Collaborating with the Childhood and Family Department (DEF) to draft essential reference documents and conduct in-depth studies.
  • Building strong partnerships with key stakeholders within the DEF network.
  • Managing project calls and expressions of interest related to ESMS operations.
  • Actively participating in activities concerning EIG (European Investment Group) in conjunction with the DEF, including drafting procedures, updating monitoring dashboards, and proposing necessary adjustments.
  • Conducting thorough criminal record checks for individuals working within child protection institutions.
  • Monitoring the multi-year plan for ESMS oversight and implementation in collaboration with relevant state services. Formalizing annual reports on progress and achievements.
  • Developing and refining inspection protocols, report templates, and coordinating with other authorities to ensure seamless information flow.
  • Providing legal support throughout the entire inspection and post-management process to guarantee compliance and effectiveness.
  • Staying abreast of evolving regulatory developments in child protection and analyzing their impact on ESMS operations.
Key Skills & Qualifications

To excel in this role, you will possess:

  • A Bachelor's degree with proven experience in evaluation, organizational audit, and the operational management of medical and social service establishments. Prior supervisory experience within an ESMS is highly desirable.
  • A strong understanding of the child protection sector and its unique challenges.
  • In-depth knowledge of social law, particularly legal provisions concerning the Prevention and Protection of Endangered Children.
  • Familiarity with the social and medical-social sectors, including regulations, target audiences, and best practices.
  • Proficiency in business process description methods.

If you are a highly motivated individual with a passion for child protection and a commitment to quality assurance, we encourage you to apply. Your expertise will be instrumental in ensuring the well-being of vulnerable children within our care.



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