About the Role

We are seeking a highly skilled and motivated Customer Relationship Manager to join our team at Caisse d'Epargne Normandie. As a key member of our sales team, you will be responsible for building and maintaining strong relationships with our clients, identifying new business opportunities, and providing exceptional customer service.

Key Responsibilities

• Client Acquisition: Identify and pursue new business opportunities to expand our client base and increase revenue.
• Relationship Management: Build and maintain strong relationships with existing clients, understanding their needs and providing tailored solutions to meet their financial goals.
• Product and Service Promotion: Promote our range of financial products and services to clients, ensuring they are aware of the benefits and features of each.
• Account Management: Manage client accounts, ensuring timely and accurate processing of transactions, and resolving any issues or concerns in a professional and courteous manner.
• Business Development: Collaborate with colleagues to identify new business opportunities and develop strategies to achieve sales targets.

Requirements

• Education: Bachelor's degree in a relevant field, such as business, finance, or marketing.
• Experience: Proven experience in a sales or customer-facing role, preferably in the financial services industry.
• Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues. Strong product knowledge and sales skills, with the ability to identify and pursue new business opportunities.

What We Offer

• Competitive Salary and Benefits: We offer a competitive salary and benefits package, including a bonus scheme and opportunities for career development.
• Collaborative Team Environment: Our team is passionate about delivering exceptional customer service and working together to achieve our goals.
• Opportunities for Growth: We offer opportunities for career development and growth, with a focus on promoting from within.

Language: French (native speaker) and English (fluent)