CSM Onboarding Manager Junior

il y a 3 semaines


Paris, Île-de-France Kraaft Temps plein
Job Description

Kraaft is a innovative platform that aims to revolutionize the way companies communicate with their clients. As a CSM Onboarding Manager Junior, you will be responsible for ensuring a smooth onboarding process for our clients, providing them with the necessary tools and support to get the most out of our platform.

Key Responsibilities
  1. Organize and conduct onboarding sessions for new clients, providing them with a comprehensive overview of our platform and its features.
  2. Iterate and optimize the onboarding process to ensure that clients are fully integrated and utilizing our platform to its full potential.
  3. Participate in measuring the effectiveness of the onboarding process, identifying areas for improvement and implementing changes as needed.
  4. Provide ongoing support to clients, addressing any questions or concerns they may have and ensuring that they are satisfied with our platform.
Requirements

We are looking for a motivated and organized individual who is passionate about delivering exceptional customer service. The ideal candidate will have a strong understanding of our platform and its features, as well as excellent communication and interpersonal skills.

We offer a competitive salary and a dynamic work environment. If you are a team player who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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