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Cluster Talent and Culture Coordinator

il y a 1 mois

IssylesMoulineaux, Île-de-France Accor Temps plein
Job Title: Cluster Talent and Culture Coordinator

About Us:

Accor is a hospitality company that values its employees and strives to create a welcoming environment for all. We believe in the power of hospitality to bring people together and make a positive impact on the world.

About the Role:

We are seeking a Cluster Talent and Culture Coordinator to join our team. This role will be responsible for providing administrative support to the Cluster Director of Talent and Culture and Cluster Assistant Learning & Development Manager.

Key Responsibilities:

  • Provide administrative support to the Cluster Director of Talent and Culture and Cluster Assistant Learning & Development Manager.
  • Maintain a database related to annual vacation, flight bookings, utility payments, furniture allowance, internal applications.
  • Respond to all applications and maintain the Talent Bank for potential future candidates.
  • Schedule interviews coordinating multiple calendars in outlook.
  • Conduct reference checks using the Accor standard forms.
  • Update candidates regarding their application status.
  • Accurately prepare and send contracts to candidates, along with the required paperwork (e.g. Code of Conduct, Grooming Policy and Benefits Summary).
  • Follow up on all job offers, ensuring acceptance and declined offers are clearly communicated to the relevant parties.
  • Communicate with new arrivals to ensure all paperwork required for visas is collected and sent to the visa clerk for processing in a timely manner.
  • Coordinate, book and confirm flights for new arrivals.
  • Prepare arrival listing in advance and send to housing.
  • Coordinate payment for recruitment agencies with finance.
  • Create Heartist Files and file all heartist related documents correctly and efficiently on an ongoing basis.
  • Generate monthly Talent & Culture, Learning & Development and Recruitment reports on a monthly basis.
  • Monitor and update the manning guide on a daily basis and track staff arrivals and start dates.
  • Prepare letters for heartists as requested (e.g. bank letters, staff offer letters).
  • Prepare training certificates for every heartist that attends and completes a training course.

Requirements:

  • 1-2 years of experience in a similar Human Resources position or strong experience in administration role and payroll.
  • Strong computer skills and social media savvy with an excellent knowledge of Graphic Design Software (Adobe Suite, Canva etc).
  • Ability to maintain the highest level of confidentiality.
  • A strong work ethic with a proactive and flexible approach.
  • Ability to coordinate and build a strong core of people who can assist with hosting events.
  • Ability to work well under pressure.
  • Ability to support a collaborative environment.

Accor Values:

Our values are our common language, they drive us every day. Embodied in and flowing through our Heartist program, a symbol of our identity and culture, these values are the bedrock that binds us to the Group. They perpetuate and spread -beyond professions, persons, countries and cultures- the sense of hospitality and service, our strength and nourishment of the Group's success worldwide.

Guest Passion:

We obsess over our customers. Our guests are the driver of our decisions and our actions. We put them first, we care for them. We go the extra mile for them. We enjoy doing it.

Sustainable Performance:

We believe that hospitality has the power to unlock a better tomorrow. We act for good to support & empower the communities in which we live and protect the planet that you visit.

Respect:

We are connected with the world, and to others. We enjoy the mix of cultures. We are proud of our differences. We put you first and we value you, whoever you are. We care for the planet.

Spirit of Conquest:

Our guests are globetrotters, and so are we. We want to be where they want to be. We explore, we initiate, and we develop. We are ambitious for our guests. We make the impossible possible, we have fun doing it.

Trust:

Hospitality is a team sport, and we're stronger when we trust and support each other. We believe in natural kindness, respect our differences and value all voices. We work as one team, to say what we do, and do what we say.

Innovation:

We dare to challenge the status quo. We embrace innovation and challenge ourselves to do things better and faster. We take risks, dream the impossible and make it possible.