Business Analyst ITSM Process
il y a 3 semaines
AG2R LA MONDIALE is a leading company in the field of savings, retirement, and social protection. We are looking for a Business Analyst ITSM Process to join our team.
About the RoleThe Business Analyst ITSM Process will be responsible for supporting the Process Owners in the management of their processes. This includes analyzing the performance of processes, gathering user feedback, and identifying opportunities for improvement.
Key Responsibilities- Support Process Owners in the management of their processes
- Analyze the performance of processes and identify areas for improvement
- Gather user feedback and identify opportunities for improvement
- Contribute to the development of solutions to improve process efficiency
- Measure the effectiveness of process improvements
- Excellent communication and interpersonal skills
- Practical experience with ITIL processes and methodologies
- Strong analytical and problem-solving skills
- Ability to work in a team environment
- Autonomy, organization, rigor, and adaptability
At AG2R LA MONDIALE, we value diversity and inclusion. We are committed to creating a workplace that is welcoming and inclusive for all employees. We are proud to be a signatory of the LGBT+ Charter and are committed to promoting diversity and inclusion in all aspects of our business.
We are an equal opportunities employer and welcome applications from all qualified candidates. If you are passionate about working in a dynamic and innovative environment, we encourage you to apply for this exciting opportunity.
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