Vehicle Maintenance and Repair Supervisor
il y a 1 semaine
Job Summary
We are seeking a highly skilled and experienced Automotive After-Sales Team Leader to join our team at Mary. As a key member of our service department, you will be responsible for ensuring the smooth operation of our after-sales activities, including the management of maintenance schedules, quality control, and customer satisfaction.
Key Responsibilities
- Manage and coordinate the after-sales team to ensure efficient and effective service delivery
- Develop and implement quality control procedures to ensure high standards of service
- Monitor and analyze maintenance schedules to optimize vehicle availability and reduce downtime
- Collaborate with the sales team to ensure seamless handovers and customer satisfaction
- Contribute to the development of business strategies and plans to drive growth and improvement
- Manage and control budgets to ensure financial targets are met
- Lead and motivate the after-sales team to achieve exceptional results
Requirements
- Proven experience in a similar role, preferably in the automotive industry
- Strong leadership and management skills, with the ability to motivate and inspire a team
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues
- Ability to analyze data and make informed decisions to drive business improvement
- Strong problem-solving skills, with the ability to think critically and creatively
What We Offer
- A competitive salary and benefits package
- Opportunities for career development and growth
- A dynamic and supportive work environment
- Recognition and rewards for outstanding performance
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