Senior Product Analyst

il y a 5 jours


Paris, Île-de-France FrontApp Inc. Temps plein
About FrontApp Inc.

FrontApp Inc. is a leading customer service platform that empowers businesses to deliver exceptional service to their customers. With a strong focus on innovation and collaboration, we're looking for a talented Senior Product Analyst to join our Paris-based team.

Job Summary

We're seeking a skilled Senior Product Analyst to work at the intersection of data insights and product strategy. As a key member of our team, you will leverage data to inform high-impact business and product decisions, conduct analysis throughout the product development process, and partner closely with cross-functional teams to drive key metrics and set strategy.

Key Responsibilities
  • Make actionable recommendations about product strategy and prioritization based on a deep understanding of customer engagement and behavior.
  • Partner closely with Engineering, Product, Design, and analytics functions to identify opportunities, drive key metrics, and set strategy across multiple product areas.
  • Generate insights by conducting exploratory analysis, assessing trends, and analyzing A/B tests.
  • Evangelize insights and scale access to product data, building a data-driven culture across the company.
  • Collaborate with other data & analytics functions to ensure we have the right data foundations in place.
Requirements
  • 2+ years of experience in a quantitative role, e.g. analytics, consulting, data science, or an equivalent analytical role conducting quantitative analysis on large datasets.
  • Bachelor's, Master's, or equivalent degree in a quantitative field (e.g. Economics, Statistics, Computer Science, Mathematics, Data Science, etc.).
  • Proficiency using SQL to query large data sets, with a strong understanding of statistics and experimentation.
  • Full professional English proficiency.
  • You are impact-focused, eager to jump in and work in a fast-paced environment.
  • You are a strong critical thinker, excited to solve ambiguous problems.
  • You are collaborative, forming trusting relationships with your cross-functional teammates and communicating data clearly across a broad audience.
What We Offer
  • Competitive salary.
  • Equity (we are post-series D & backed by some of the best VCs in the US).
  • Private health insurance, including plan options at no cost to employees.
  • Focus Fridays - learn more here.
  • Flexibility to work from home 3 days/week (unless posted as a full-remote role).
  • Mental health support with Workplace Options.
  • Family planning support with Maven.
  • 75 Euro per month Lifestyle Stipend to spend on fitness and other activities.

FrontApp Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.


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