Knowledge Administrator
il y a 11 heures
We are seeking a highly skilled Knowledge Administrator to join our team at bonprix. As a key member of our Customer Care Management (CCM) department, you will play a crucial role in ensuring effective and up-to-date knowledge and information for all international internal and external Operation units.
Your Responsibilities:- Create and maintain working instructions and knowledge management tools
- Communicate updates and changes to in-house units and service providers
- Collaborate with training and quality management teams to ensure operational readiness
- Interface with marketing and commercial teams to update knowledge management tools
- Minimum B2-level English proficiency
- Minimum B2-level Italian proficiency
- Experience in handling high volumes of information and documents
- Strong written and verbal communication skills
- Ability to work in a structured manner and have an operational excellence mindset
- Mobile work options
- Personal discount
- Tariff-based special payments
- Health and finance benefits
- Professional development opportunities
- 30 vacation days
- Fitness, health, and company sports
- Flexible working hours - 37.5 hours
- HVV subsidy
- Job and family balance
bonprix is a European e-commerce-driven fashion brand that is transforming the digital fashion world. As a member of the Otto Group, we offer a unique blend of startup mentality and corporate opportunities. Our team of over 2,500 colleagues is passionate about shaping the future of fashion and technology. Join us and be part of a dynamic and international team that is passionate about making a difference in the fashion industry.
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Marquette-lez-Lille, Hauts-de-France bonprix Temps plein{"h3": "About the Role", "p": "We are seeking a highly skilled Knowledge Administrator to join our team at bonprix. As a key member of our Customer Care Management (CCM) team, you will be responsible for ensuring effective and up-to-date knowledge and information for all international internal and external Operation units. Your primary focus will be on...
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