Knowledge Administrator

il y a 11 heures


MarquettelezLille, Hauts-de-France bonprix Temps plein
Job Title: Knowledge Administrator

We are seeking a highly skilled Knowledge Administrator to join our team at bonprix. As a key member of our Customer Care Management (CCM) department, you will play a crucial role in ensuring effective and up-to-date knowledge and information for all international internal and external Operation units.

Your Responsibilities:
  • Create and maintain working instructions and knowledge management tools
  • Communicate updates and changes to in-house units and service providers
  • Collaborate with training and quality management teams to ensure operational readiness
  • Interface with marketing and commercial teams to update knowledge management tools
Your Qualifications:
  • Minimum B2-level English proficiency
  • Minimum B2-level Italian proficiency
  • Experience in handling high volumes of information and documents
  • Strong written and verbal communication skills
  • Ability to work in a structured manner and have an operational excellence mindset
What We Offer:
  • Mobile work options
  • Personal discount
  • Tariff-based special payments
  • Health and finance benefits
  • Professional development opportunities
  • 30 vacation days
  • Fitness, health, and company sports
  • Flexible working hours - 37.5 hours
  • HVV subsidy
  • Job and family balance
About bonprix:

bonprix is a European e-commerce-driven fashion brand that is transforming the digital fashion world. As a member of the Otto Group, we offer a unique blend of startup mentality and corporate opportunities. Our team of over 2,500 colleagues is passionate about shaping the future of fashion and technology. Join us and be part of a dynamic and international team that is passionate about making a difference in the fashion industry.


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