Housekeeping Team Member
il y a 1 semaine
As a key member of our Housekeeping team, you will play a vital role in ensuring the highest standards of cleanliness and guest care at our hotel. Working closely with the Executive Housekeeper and Housekeeping Supervisor, you will be responsible for maintaining the efficiency and cost-effectiveness of the department, adhering to Hotel policies and procedures.
Key Responsibilities- Assist in the daily room checks and public/staff area inspections to assess performance standards.
- Carry out cleaning duties as required and to specified performance standards.
- Induct new staff members into the team, department, and hotel, ensuring they understand their roles and responsibilities.
- Provide on-the-job training and re-training to employees, focusing on meeting performance standards.
- Report any suggestions for improving procedures to your Manager or Supervisor.
- Take ownership of completing tasks accurately and within given timeframes, ensuring a smooth handover.
- Manage stock levels and maintain department equipment to a high standard.
- Ensure safe manual handling techniques, chemical handling, and storage, adhering to Accor Health, Safety, and Environment policies.
- Liaise with Front Office and Maintenance to ensure guest requirements are met.
- Order linen and stock according to procedure, ensuring correct quantities are available.
- Maintain the security of guest rooms and keys.
- Provide excellent customer service and respond to requests promptly.
- Assist with regular stocktaking and undertake Public Areas Attending and Houseperson duties as needed.
- 6 months experience within Housekeeping.
- Excellent time management, organisational skills, and ability to work autonomously.
- Previous experience in luxury hospitality.
Day shifts, changeable roster, $29.66 per hour.
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