Senior Engagement Manager
il y a 4 semaines
We're seeking a seasoned Senior Engagement Manager to join our Celonis Services team. As a key member of our strategic services organization, you'll focus on delivering Celonis implementations and driving product adoption for our customers.
The Role:
- Support end-to-end implementations of Celonis' technology across our largest and most strategic customers.
- Articulate Celonis' product positioning to customers and collaborate with Sales, Partners, and Value Engineering to establish Celonis' Services Value proposition.
- Create statements of work with customers during the pre-sales phase.
Key Responsibilities:
- Plan, schedule, and manage project timelines and activities from project kick-off through to training.
- Manage resources, schedule, scope, and budget on multiple projects.
- Collaborate with senior executives, process owners, and technical teams within each customer to understand their goals, objectives, and requirements.
- Regularly communicate project status and keep projects up to date in the Celonis Professional Services Automation System.
Requirements:
- Client-facing engagement management experience in enterprise software implementations.
- Extensive experience in project management disciplines, including documenting and maintaining project plans, risk/issue/action logs, and driving problem resolution.
- Deep SAP ERP expertise, ideally experience in S4/HANA transformation projects as Project Manager or Consultant.
- Strong communication skills in English and French and a background in consulting with a proven ability to manage stakeholders and project timelines.
About Us:
Celonis is the global leader in Process Mining technology and one of the world's fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing data and intelligence at the core of business processes.
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