Senior Engagement Manager

il y a 1 semaine

Paris, Île-de-France Celonis Temps plein

We're seeking a seasoned Senior Engagement Manager to join our Celonis Services team. As a key member of our strategic services organization, you'll focus on delivering Celonis implementations and driving product adoption for our customers.

The Role:

  • Support end-to-end implementations of Celonis' technology across our largest and most strategic customers.
  • Articulate Celonis' product positioning to customers and collaborate with Sales, Partners, and Value Engineering to establish Celonis' Services Value proposition.
  • Create statements of work with customers during the pre-sales phase.

Key Responsibilities:

  • Plan, schedule, and manage project timelines and activities from project kick-off through to training.
  • Manage resources, schedule, scope, and budget on multiple projects.
  • Collaborate with senior executives, process owners, and technical teams within each customer to understand their goals, objectives, and requirements.
  • Regularly communicate project status and keep projects up to date in the Celonis Professional Services Automation System.

Requirements:

  • Client-facing engagement management experience in enterprise software implementations.
  • Extensive experience in project management disciplines, including documenting and maintaining project plans, risk/issue/action logs, and driving problem resolution.
  • Deep SAP ERP expertise, ideally experience in S4/HANA transformation projects as Project Manager or Consultant.
  • Strong communication skills in English and French and a background in consulting with a proven ability to manage stakeholders and project timelines.

About Us:

Celonis is the global leader in Process Mining technology and one of the world's fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing data and intelligence at the core of business processes.

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