Consumer Communications Specialist

il y a 3 semaines


Paris, Île-de-France Deliveroo Temps plein

About the Role

Deliveroo is seeking a skilled Consumer Communications Specialist to join our team in Paris. As a key member of our Consumer Communications Team, you will be responsible for devising and implementing the Consumer Comms strategy and activations with the support of external PR & Influencer agencies.

The ideal candidate will have 3-5 years of experience working for consumer-facing brands or services at an agency or in-house. You will be fluent in English and Native French, with a strong understanding of the consumer market and a passion for creative thinking.

Key Responsibilities:

  • Manage day-to-day press and influencer relations, identifying key contacts and new editorial opportunities in French press to build and nurture relationships.
  • Work with the agency on consumer insight-led creative ideas and communications strategies to support new partner, service or product announcements.
  • Collaborate with local Marketing, Commercial and Ops teams to ensure comms ideas support market-level goals and strategic priorities.
  • Liaise with Legal and Compliance teams to approve campaigns and new product development when relevant.
  • Draft responses and statements for media enquiries where needed.
  • Support the planning & execution of big PR stunts, events or partnerships to support marketing moments or business priorities.
  • Draft engaging copy (press releases, social, in app & CRM) to support comms activations across multiple channels.

Requirements:

  • 3-5 years of experience developing and launching consumer-facing campaigns.
  • Fluent English and Native French.
  • Strong understanding of the consumer market and a passion for creative thinking.
  • Ability to set KPIs, evaluate and improve the success of campaigns to report on this internally.

About Deliveroo

Deliveroo is a technology-driven company at the forefront of the rapidly expanding food delivery industry. We are committed to transforming the way people shop and eat, bringing the neighbourhood to their door by connecting consumers, restaurants, shops and riders. We offer a dynamic and supportive work environment, with a focus on innovation and customer satisfaction.

Benefits:

  • Hybrid work arrangement (Office located in Paris 9th, WFH up to 2 days per week).
  • Generous annual leave allowances, including time off to support a charitable cause of your choice.
  • Access to a range of employee benefits, including healthcare, well-being, parental leave, pensions, and more.

Diversity & Inclusion:

Deliveroo is committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.



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