Security Operations Manager H/F
il y a 1 mois
About GORON
With a legacy spanning over 128 years, the GORON family group has established itself as a leader in the security sector, recognized for its exceptional service quality. It ranks among the top ten private security firms in France.
The organization is structured into four primary sectors:
- Human surveillance including monitoring, event security, safety, and personal protection
- System integration encompassing tele/video surveillance and mobile security solutions
- Training, auditing, and consultancy services
- Reception and ancillary services
We are currently looking for an Operations Manager (M/F) to oversee our operations.
Role Overview
In this position, you will report directly to the Agency Director and manage a diverse portfolio of clients, ensuring their needs are met and satisfaction is achieved.
Key Responsibilities:
- Act as the primary liaison for clients, organizing monthly performance review meetings;
- Conduct regular site inspections to assess service quality;
- Utilize COMETE software for efficient scheduling and work hour optimization;
- Enforce safety protocols and develop prevention strategies;
- Ensure that teams are equipped with the necessary tools and resources;
- Address operational and managerial challenges;
- Manage personnel-related matters including medical assessments and professional documentation;
- Participate in the recruitment and selection process;
This is a full-time, permanent role offering a competitive salary commensurate with experience. The position includes a company vehicle, laptop, and mobile phone.
Candidate Profile
The ideal candidate will be an experienced manager in service delivery, particularly within the security domain. With a minimum of 2 years in a similar role, you should exhibit responsiveness, attention to detail, and efficiency. Autonomy and accountability are essential, along with the ability to foster strong relationships with support teams. Proficiency in Excel, Word, and Outlook is required, alongside solid IT capabilities. A valid driver's license is mandatory, and security-related certifications are advantageous.
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