Club Med Front Desk Representative
il y a 2 semaines
Job Title: Front Desk Agent
About the Job:
We are seeking a professional Front Desk Agent to join our team at Club Med. As a key member of our resort staff, you will be responsible for providing exceptional customer service to our guests.
Key Responsibilities:
- Manage arrivals and departures, including check-in and check-out procedures
- Operate the telephone switchboard and provide information to guests
- Use computer systems to process transactions and maintain accurate records
- Handle cash and credit transactions, as well as selling promotions for stays, meals, and Bed & Breakfast
- Provide information to guests about services and events within and outside the Club
Requirements:
- Professional and diplomatic approach
- Calm and reassuring demeanor
- Excellent organizational skills
- Good interpersonal skills
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