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Il y a 2 mois
As a Senior Software Manager at GEODIS INTERSERVICES, you will play a key role in the Global Business Solutions team, responsible for enhancing and supporting the IBM Sterling Order Management Software (OMS) used by multiple e-Commerce clients across Europe and Americas.
Key Responsibilities:- Software Enhancement: Identify business requirements from client documentation and meetings to onboard new clients. Develop high-level options for customers to streamline business operations based on OMS capabilities.
- Integrations: Work with integration teams (Geodis/Client/3rd parties) to build new integrations with IBM Sterling OMS.
- Configurations: Responsible for configurations in OMS, owning full responsibility from internal testing to move to production.
- Development: Assist developers in conceptualizing and validating solutions that meet business requirements.
- Testing: Document user cases/test cases based on client requirements. Conduct end-to-end internal testing. Align with client's technical teams.
- Releases: Geodis' IBM OMS has a bi-weekly release cycle. Take ownership of own changes in the releases. Conduct testing on changes made by colleagues as per the 4-eye principle. Perform regression testing post-production.
- Maintain Integration Documentations: With clients and internal Geodis systems.
- Exception Handling: Monitor daily exceptions and align with clients/internal teams to resolve the exceptions.
- Reports: Create ad-hoc and scheduled reports from the OMS DB.
- Upgrades: Ensure testing and compatibility of Geodis instance for IBM upgrades.
- Incident Resolution On-call: Available for P1/P2/P3 incidents resolution on call as per rotation.
- Change Documentation: Ensure all changes are documented in Jira and get them approved in the Global Change Board.
- Technical Knowledge: Demonstrates accurate, detailed knowledge of IBM OMS software and services and experience with applicable consulting practices, methodologies, and tools.
- Business Acumen: Maintains and expands technical and business knowledge through study and on-site delivery experience.
- Team Player: Experience in working in Global matrix teams.
- Communication Skills: Good communicator both verbal and written in English. French and German will be a plus.
- Ownership and Proactivity: Full ownership of the assigned work and pro-active escalation in case of any issues in delivering by the deadline.
- Workload Management: Ability to work independently and manage workload prioritization in order to deliver high-quality work products on time and with minimal directions.
- Mentorship: Mentor team members/new hires.
BAC+5 / MASTER
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