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Support Technician

Il y a 2 mois

Guyancourt, Île-de-France ABIL Ressources Temps plein

Job Title: Support Technician

We are currently seeking a Support Technician for a position at ABIL Ressources.

Salary: Between 24k and 26k€ annual gross

Responsibilities:

  • Diagnose and resolve level 1 and 2 incidents
  • Install, integrate, and update new equipment
  • Provide assistance and advice to users on security and data protection
  • Technical reporting on incidents during project procedures deployment
  • Create and improve technical procedures

Technical Environment:

  • 80% Windows – 20% Apple environment
  • Hardware and software support
  • Hardware testing, aftersales service management, deployment if necessary
  • Easyvista ticketing tools

Profile:

Equivalent to a bachelor's degree in computer science. Minimum 1 year of experience in internship or apprenticeship.

Sense of responsibility and excellent interpersonal skills required.

Fluency in written and spoken English.

Additional Benefits:

  • Dynamic and young working environment
  • Potential for technical and salary advancements
  • Modern offices
  • Possibility of a company vehicle

Requirements:

  • Strong technical skills
  • Excellent problem-solving abilities
  • Good communication skills
  • Ability to work in a team