Front Office Director

il y a 15 heures


Paris, Île-de-France Accor Hotels Temps plein
Job Title: Front Office Manager

At Accor Hotels, we're looking for a talented and experienced Front Office Manager to join our team.

About the Role

We're seeking a seasoned professional to lead our Front Office team, ensuring exceptional guest experiences and delivering outstanding results. As a Front Office Manager, you'll be responsible for overseeing the front desk operations, managing a team of customer service representatives, and driving revenue growth through effective sales and marketing strategies.

Key Responsibilities
  • Lead and manage a team of customer service representatives to deliver exceptional guest experiences
  • Oversee front desk operations, including check-in, check-out, and room assignments
  • Develop and implement sales and marketing strategies to drive revenue growth
  • Monitor and analyze key performance indicators (KPIs) to optimize front desk operations
  • Collaborate with other departments to ensure seamless guest experiences
Requirements
  • Previous experience as a Front Office Manager or in a similar role
  • Proven track record of delivering exceptional guest experiences and driving revenue growth
  • Excellent leadership and communication skills
  • Ability to work in a fast-paced environment and adapt to changing circumstances
  • Strong analytical and problem-solving skills
What We Offer
  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

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