Food and Beverage Team Lead
il y a 2 semaines
Job Title: Food and Beverage Team Lead
Job Summary:
We are seeking a highly skilled and experienced Food and Beverage Team Lead to join our team at Mercure Oxford Hawkwell House Hotel. As a key member of our Food and Beverage team, you will be responsible for ensuring that all aspects of F&B and Meeting and Events are provided to the agreed standard in a timely manner.
Key Responsibilities:
- Ensure that the catered event is serviced in the appropriate manner, liaising with the kitchen to make sure guests' expectations are exceeded.
- Manage the team in the absence of the Operations Manager or F&B Manager.
- Train and develop the Banquet team.
- Assist the Operations Manager or F&B Manager to ensure all events are correctly set up and organised.
- Ensure that rooms for private dining are set up in a timely manner to the agreed standard as per the BEO or the Client's wishes.
- Ensure the stock of china, glass and other inventory is on site and ready for use and is sufficient to meet the demands of the business.
- Ensure that the private dining rooms are cleared down immediately after use and set up ready for the next day's business.
- Be self-managing in the control and the monitoring of these items to maximise profitability.
- Assist in leading, mentoring and training the Food & Beverage Operations team.
- Supervise and delegate duties.
- Ensure brand standards are maintained.
- Liaise with kitchen to ensure the highest standard of food quality and visual appeal.
Requirements:
- Experience in a similar position is essential.
- Customer service focused.
- Team player with outstanding interpersonal skills with ability to communicate with all levels of stakeholders.
- Service oriented with an eye for details, passion and innovative for Food & Beverage.
- Good presentation and influencing skills.
- Flexible and able to embrace and respond to change effectively.
- Self-motivated and energetic, able to set priorities.
- Commitment to professional values – brand conscious.
What We Offer:
- Training and development programmes.
- Discount card to be used in Accor hotels worldwide.
- Complimentary stays in UK hotels (Bonus Breaks - subject to T&C).
- Meals on duty.
- Uniforms and dry cleaning.
- Recommend a friend scheme.
- Employee Advisory Service.
- Discounts in shops and Hotel's partners (Europcar, Merlin Entertainment etc.).
Eligibility: Must be eligible to live and work in the United Kingdom at the time of application.
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