Company Overview:

INTERACTION CAEN is a leading recruitment solutions provider, dedicated to supporting the growth of businesses across various industries. Our values of Freedom, Engagement, Excellence, Teamwork, Tailor-made, and Proximity guide our approach to human interaction and talent management. With a strong presence in Brittany since 1991, our group has expanded to over 190 agencies and offices nationwide, employing 800 professionals who share our mission to identify, manage, and nurture talents.

Job Description:

We are seeking a skilled Telecaller to join our vibrant team at INTERACTION CAEN. As a Telecaller, you will play a crucial role in handling customer relations remotely, upholding the company's reputation through attentive service. The ideal candidate will possess strong interpersonal skills, the ability to efficiently and professionally handle customer requests, and a passion for delivering exceptional customer experiences.

Key Responsibilities:

• Respond to incoming calls and provide high-quality assistance to customers
• Quickly identify customer needs and offer tailored solutions to meet their expectations
• Record customer interaction details in our system to ensure seamless communication
• Contribute to service enhancement through feedback and suggestions to continuously improve our customer service standards

Requirements:

To succeed in this role, you will need to possess perfect French language skills in speech, comprehension, spelling, and grammar. If you excel in phone communication and enjoy challenges, this opportunity is ideal for you. We offer a comprehensive 3-week to 1-month training program to ensure your success in this role.