Retail Sales Associate

il y a 4 jours


Puteaux, Île-de-France Pandora Temps plein

About the Role

Pandora is seeking a highly motivated and experienced Sales Consultant to join our team. As a Sales Consultant, you will be responsible for providing exceptional customer service, driving sales growth, and building strong relationships with our clients.

Key Responsibilities

  • Influence and increase sales in a fast-paced retail environment.
  • Achieve and exceed individual sales targets and store sales goals by utilizing effective sales techniques, focusing on upselling, cross-selling, and product knowledge.
  • Build strong relationships with our clients by responding to their needs, providing excellent customer service, and adapting your approach to meet the individual needs and preferences of each client.
  • Stay up-to-date on product knowledge, including the history of Pandora, production process, company values, product composition, trends, and best-sellers.
  • Encourage customer loyalty by discussing upcoming collection launches, obtaining customer data through electronic receipts, and providing personalized recommendations.
  • Assist with product delivery and point-of-sale, unloading and stocking merchandise in designated areas of the store.
  • Complete online training modules to develop and grow as a member of the Pandora team, with the support of your store manager.
  • Set an example, mentor, and train new team members.
  • Represent the brand and store by maintaining a professional appearance and demeanor.
  • Highlight the store and maintain high standards in the stockroom; be proud of your work environment.
  • Use the cash register system, process financial transactions, including returns and exchanges.
  • Be vigilant in the store and respect the company's safety policies and procedures to ensure the safety of the entire team and customers.

About You

We are looking for passionate and motivated individuals who are eager to join our team. We encourage our team members to express their personality by showcasing Pandora jewelry in their own unique way and sharing these ideas with our customers. This means it's essential to love our products.

  • Strong sales skills, with experience in a luxury retail environment, preferably with 1-1 sales experience.
  • Ability to work under pressure in a fast-paced sales environment - our stores are often very busy, with long lines of customers waiting to be served.
  • Positive attitude, willing to go the extra mile, and enjoy working as part of a high-performing team.
  • Excellent communication skills - Sales Consultants must be able to establish rapport and interact confidently with customers, it's essential they can speak English fluently.

What We Offer

Our colleagues are an integral part of our success. Our commitment to an unforgettable career progression is just the beginning. We offer a competitive rewards package that's unmatched.

Our generous package includes:

  • Full-time, permanent employment contract.
  • Salary: from €1,000 per month.
  • Employee savings plan.
  • Meal vouchers of €10.5.
  • Bonuses.

Working Hours

  • Daytime work.
  • Available on weekends and public holidays.

Pandora is committed to equal opportunities. A prevention and anti-discrimination policy has been implemented. All our job offers are open to candidates with disabilities.

About Pandora

Pandora is a global leader in jewelry, imagining, manufacturing, and marketing high-quality finished jewelry at affordable prices. Pandora jewelry is sold in over 100 countries, through over 6,000 points of sale, including over 2 concept stores.

Pandora, headquartered in Copenhagen, Denmark, employs 33,000 people worldwide and manufactures its jewelry in three Thai sites. Desiring to be at the forefront of sustainable development, Pandora sources recycled silver and gold for all its jewelry and has set a target to reduce its greenhouse gas emissions by 50% across its value chain by 2025. The Danish company is listed on the Nasdaq Copenhagen stock exchange and reported revenue of DKK 28.1 billion (€3.8 billion) in 2020.

At Pandora, we believe that an inclusive workplace, with diverse teams, is essential to implementing our vision: giving voice to people's passions. Similarly, we strive to reflect the diversity of society in our commitment to customers. We foster, cultivate, and preserve a culture of inclusion and diversity where everyone feels respected and valued.


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