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Service Technician
Il y a 2 mois
We are seeking a skilled Service Technician to join our team at LWS (Lighthouse Worldwide Solutions). As a key member of our team, you will be responsible for providing factory service to customers, tracking customer-related issues, and communicating all service issues to management in a timely and effective manner.
Key Responsibilities- Provide factory service to customers, ensuring timely and effective resolution of issues
- Track customer-related issues and communicate with management to ensure seamless service delivery
- Travel to the USA for service training, with all expenses covered by LWS
- Perform on-site service experience working with customers as a field technician
- Utilize electronic test equipment, DVMs, Oscilloscope, and other tools to diagnose and repair instruments
- Collaborate with upper management to advise on product development issues arising from servicing instruments
- Conduct technical support calls with customers to resolve product-related issues
- At least three years of related experience and/or training
- Experience in using electronic test equipment, DVMs, Oscilloscope, and other tools
- On-site service experience working with customers as a field technician
- Good computer skills and IT networking experience is a bonus
- CAT5 cable management and cable installation skills
- Some experience in SCADA software is desirable
- Competitive salary package
- Company vehicle
- Travel expenses covered by LWS
- Per diem expense for meals
- Opportunities for career growth into supervisor or management roles
