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Implementation Specialist
Il y a 2 mois
FactSet is seeking a highly skilled Implementation Specialist to join our team. As a subject matter expert in FactSet's products, you will be responsible for deploying FactSet's products by delivering on high-value projects and engagements.
Key Responsibilities:- Implement and configure Core Analytics and Performance products, creating scalable solutions that can be supported by the Client Solutions team.
- Partner with Project Management, Client Data Integration, Client Solutions and Client Sales & Consulting teams to deliver projects efficiently and effectively.
- Escalate project issues/risks to Project Managers and Professional Services & Implementation leadership team in a timely fashion.
- Document your client projects and processes, create procedures and guidelines to share with broader account teams.
- Build specialist knowledge of the Analytics solutions across the Portfolio Life Cycle and a thorough understanding of how and why clients use them.
- Assist with learning and development efforts for client solution departments and execute on Core & Performance non-recurring revenue projects by implementing new and/or improving existing client processes.
- Act as an essential resource for Analytics related questions and projects that may arise from the client solutions support functions across the core and performance workflows.
- Bachelor's degree in a relevant subject.
- 7+ years of industry experience.
- Experience in a client-facing role.
- Experience using FactSet Buy Side Products: B-One, FactSet Performance System, Vault or Portfolio Analysis.
- Proficiency with Python or ability to learn and use new technology.
- Strong knowledge of Microsoft Office with Excel skills.
At FactSet, our people are our greatest asset, and our culture is our biggest competitive advantage. We offer a range of benefits, including health, life, and disability insurance, retirement savings plans, and a discounted employee stock purchase program. We also offer flexible work accommodations, a global community dedicated to volunteerism, sustainability, and inclusivity, and career progression plans with dedicated time for learning and development.
We celebrate diversity of thought, experience, and perspective, and are committed to disrupting bias and a transparent hiring process. All qualified applicants will be considered for employment regardless of race, color, ancestry, ethnicity, religion, sex, national origin, gender expression, sexual orientation, age, citizenship, marital status, disability, gender identity, family status or veteran status.