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Program Management Lead

Il y a 3 mois

Nice, Provence-Alpes-Côte d'Azur, France Amadeus Temps plein

Job Title

Program Management Lead

Business Environment About the team

Digital Workplace Services division empowers Amadeus operations by equipping our users with high efficiency, straightforward, and effective collaborative solutions. We are part of the Digital Transformation Services division under the Amadeus Chief Information Officer (CIO).

The offerings from the Digital Workplace Services (DWS) division primarily focus on collaboration, productivity, security, and cloud solutions.

Within DWS, the Programs and Project Management team (PPM) delivers comprehensive services to the DWS teams, including:

  • Project and program management for DWS initiatives
  • Digital Management Office (DMO) operations: overseeing DWS budget governance, financial tracking, Portfolio Management, OKR governance, and Change and Communications support for projects and programs
  • Security coordination for DWS teams.
Main responsibilities

As a Program Management Lead – Digital Workplace Services (DWS), you will guide and support a team of dedicated professionals overseeing intricate programs and projects within the DWS division.

Your responsibilities will encompass team leadership, including setting objectives, fostering team members' career advancement, and managing team capacity. You may also be called upon to lead an initiative for the organization directly. You will collaborate closely with other DWS teams to address their service needs (reviewing priorities, capacity, planning, and monitoring execution).

  • Spearhead the strategic planning and execution of various projects and programs delivered by the team, ensuring alignment with organizational goals and objectives.
  • Lead a team of seasoned project and program managers to achieve DWS objectives.
  • Collaborate with cross-functional teams, including Security, Network, Cloud, Collaboration, and Finance teams.
  • Establish and implement best practices and standards for project and program management.
  • Work with vendors and service providers to leverage their expertise and resources in support of project and program deliveries.
  • Prioritize projects based on the business value they deliver and the impact on involved resources.
  • Drive program management activities for specific initiatives as needed.
  • Participate in and contribute to the Agile transformation program within our organization.
As a people manager, you will
  • Assist, guide, and motivate team members in their assigned roles.
  • Define and monitor objectives for individuals in alignment with organizational goals.
  • Manage administrative activities and procedures related to the department.
  • Ensure timely and appropriate communication to team members regarding organizational updates.
  • Conduct annual performance reviews and provide input for salary assessments.
  • Monitor the development of team members based on ongoing assessment of needs.
  • Interview and select candidates for the team.
  • Be accountable for the performance and outcomes of the project and program management team within the CIO office or towards other stakeholders.
  • Report on team activities, plans, and risks to senior management.
  • Develop plans and priorities to address resource and operational challenges.
  • Suggest alternatives, improvements, and new techniques in processes, workflows, operational models, plans, and automation.
  • Make decisions guided by policies, procedures, and business plans.
About our ideal candidate
  • Strong experience and knowledge in Program and Project Management, enabling support and guidance for team members as needed.
  • Experience with digital projects and/or Agile project management is advantageous.
  • Proven team management skills: emotional intelligence, career development, coaching, and support.
  • Professional proficiency in English.
Working at Amadeus, you will find

A critical mission and purpose - At Amadeus, you will be shaping the future of travel and pursuing a significant mission and extraordinary purpose.

A truly global DNA - Everything at Amadeus is global, from our people to our business, which reflects in our footprint, processes, and culture.

Great opportunities to learn - Learning occurs continuously and in various ways at Amadeus, through on-the-job training, formal learning activities, and daily interactions with colleagues.

A caring environment - Amadeus promotes a nurturing environment, supporting both a fulfilling career and personal life. We value our employees and strive to provide a supportive workplace.

A comprehensive rewards package - Amadeus offers competitive remuneration packages, covering all essential components of a competitive rewards offer, including salary, bonuses, equity, and benefits.

A flexible working model - We encourage our employees to perform their best work, wherever and however suits them best.

A diverse and inclusive community - We are committed to leveraging our uniquely diverse workforce to drive innovation, creativity, and collaboration across our organization.

A Reliable Company - Trust and reliability are core values that guide our actions and foster long-lasting relationships with our customers, partners, and employees.

Diversity & Inclusion

Amadeus aspires to be a leader in Diversity, Equity, and Inclusion within the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting top talent from all backgrounds, and serving as a role model for an inclusive employee experience.

Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability, or any other characteristics protected by law.