Customer Support Specialist for Lisbon Role

il y a 7 jours


Nantes, Pays de la Loire, France Cross Border Talents Temps plein

We are seeking a talented Customer Support Specialist to join our Cross Border Talents team in Lisbon. As a French-speaking customer support professional, you will play a vital role in ensuring exceptional customer experiences.

Key Responsibilities:
  • You will provide high-quality support to French-speaking customers via various communication channels, including phone, email, and chat.
  • Resolve issues promptly and effectively, maintaining accurate records of customer cases and solutions.
  • Collaborate with colleagues to maintain customer satisfaction and continuously improve service quality.

Our ideal candidate is a native-level French speaker with excellent language skills. You should also possess strong communication skills, both written and verbal, and be proficient in English for internal communication. EU citizenship or a valid Portuguese work permit is required, and we expect you to relocate to Lisbon as soon as possible.

What We Offer:
  • A competitive salary: €35,000 per annum, plus 2 extra payments of €7,000 per year.
  • Relocation and accommodation assistance to make your transition to Lisbon smooth.
  • A performance bonus to reward your hard work and dedication.
  • Fixed bonuses, meal allowances, and transport benefits to ensure your financial well-being.
  • Health insurance coverage to give you peace of mind.
  • Paid training to equip you with the skills necessary to excel in your role.

Taking on this exciting opportunity will allow you to develop your career in customer service while enjoying life in Portugal's vibrant capital city.


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