Senior Supervisor of Luxury Resort Operations
il y a 1 jour
Join our team of experienced professionals at Fairmont The Palm, a luxury resort located on the iconic Palm Jumeirah Island in Dubai. As a Senior Supervisor, you will play a key role in ensuring the highest possible revenues are generated for Fairmont Gold and working closely with the Front Office Management on daily upsell programs.
Key Responsibilities:- Provide exceptional Concierge information to our Guests about local and area attractions, restaurants, theatres, special events, tickets, confirmations and other available services
- Manage the Fairmont Gold Guest History system and ensure Guest information is updated
- Participate in the Training & Development of the Fairmont Gold Team, including corrective action of heartists assigned to Fairmont Gold
- Participate in the Training & Communication process of all heartists providing service to Fairmont Gold
- A minimum of two years, 4 Diamond Hotel Concierge or Front Office Experience
- Bilingual in English & local language
- An operational knowledge and proficiency in Front Office Systems Opera or Opera cloud and Microsoft Office suite (Word, Excel, PowerPoint)
We are looking for a highly skilled and experienced professional to join our team. If you have a passion for delivering exceptional service and a strong background in concierge and front office operations, we encourage you to apply for this exciting opportunity.
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Senior Supervisor
il y a 5 jours
Paris, Île-de-France Accor Hotels Temps pleinJob Title: Senior SupervisorJoin our team at Fairmont The Palm, a luxury resort located on the iconic Palm Jumeirah Island in Dubai. As a Senior Supervisor, you will be responsible for ensuring the highest possible revenues are generated for Fairmont Gold and working closely with the Front Office Management on daily upsell programs.Key...
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