Operations Coordinator

About the Role

Croix-Rouge française is seeking a highly skilled and experienced Service Manager to join our team. As a Service Manager, you will be responsible for overseeing the daily operations of our service, ensuring that our clients receive the highest level of service and support.

Key Responsibilities

• Manage and coordinate the activities of our service team, ensuring that tasks are completed efficiently and effectively.
• Develop and implement strategies to improve service delivery and customer satisfaction.
• Collaborate with other departments to ensure seamless communication and coordination.
• Monitor and analyze service performance, identifying areas for improvement and implementing changes as needed.
• Provide guidance and support to team members, helping them to develop their skills and knowledge.

Requirements

• Proven experience in a service management role, preferably in a similar industry.
• Strong leadership and communication skills, with the ability to motivate and inspire team members.
• Excellent problem-solving and analytical skills, with the ability to think critically and make informed decisions.
• Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
• Strong knowledge of service management principles and practices.

What We Offer

• A competitive salary and benefits package.
• Opportunities for professional development and growth.
• A dynamic and supportive work environment.
• The chance to make a real difference in the lives of our clients.

How to Apply

If you are a motivated and experienced Service Manager looking for a new challenge, please submit your application, including your resume and a cover letter, to us.