Logistics Continuous Improvement Specialist

il y a 4 semaines


Paris, Île-de-France ManoMano Temps plein
Job Description

As a Logistics Continuous Improvement Specialist at ManoMano, you will play a key role in driving strategic growth and improving logistics operations. Your mission will be to monitor and analyze reverse logistics flows, identify areas for improvement, and implement changes to enhance customer satisfaction and sustainability.

Key Responsibilities:

  • Monitor reverse logistics flow and identify areas for improvement
  • Review customer returns cases and provide guidance to the warehouse team
  • Monitor donation and destruction flow
  • Review shipping label errors to prevent future litigations
  • Partner with the Customer Center and carriers to ensure process efficiency
  • Monitor litigation rate and track status to report to Finance

Requirements:

  • Curious and passionate about innovation in Ecommerce/Marketplace
  • Understanding of Lean Manufacturing
  • Data-driven, analytical skills required
  • Autonomous, business-driven, strong rigor in the workplace
  • Fluency in French and English

What ManoMano Offers:

  • A start-up environment made in France
  • Agile & international environment with bright and friendly colleagues
  • Autonomy with a wide field of action
  • The international dimension (France, Italy, Spain, Germany)
  • An immersion in the data-driven e-commerce
  • A pleasant setting in our office
  • Balance life pro / personal life
  • Remote possible up to 2 days / week


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