Data Analyst

il y a 1 mois


Paris, Île-de-France Getaround Temps plein
About the Role

We are seeking a skilled Data Analyst to join our team at Getaround Europe. As a Data Analyst, you will play a crucial role in helping us understand our users' experience during the rental process. Your analyses will fuel our Rental Experience team with data-backed insights that can have a direct impact on our users' rental experience.

Key Responsibilities
  • Develop and maintain data tools that enhance the connection between our customer service operations and the product.
  • Analyze feedback from various channels to understand customer sentiment, identify pain points, and drive continuous product improvement.
  • Work closely with the team to explore issues related to our connected devices, ensuring a seamless user experience throughout the product lifecycle.
  • Collaborate with engineers to ensure accurate and timely data collection and processing.
  • Conduct deep exploratory analysis, working with stakeholders to define business problems, analyze data, and turn insights into actionable recommendations.
Requirements
  • 2-5 years of experience in Data/BI roles in a tech environment.
  • Background in quantitative fields (e.g., Maths, Statistics, Engineering, or Business) with strong analytical skills and a willingness to learn more technical skills.
  • Experience with writing SQL queries, joining large datasets from multiple sources.
  • Experience with R, Python, or other data-oriented programming languages is a strong plus.

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