Emplois actuels liés à Aftersales Coordinator - Courbevoie, Île-de-France - MG Motor France
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Business Operations Analyst
il y a 7 jours
Courbevoie, Île-de-France MG Motor France Temps pleinAbout the Role:The Aftersales Strategy Coordinator will play a key role in optimizing MG France's processes through IT tools and implementing automated processes to enhance proficiency.Responsibilities:Participate in the optimization of the MG France processes through IT tools and implementation of automated processes.Participate in the management of the...
Aftersales Coordinator
Il y a 2 mois
We are seeking a highly motivated and detail-oriented Aftersales Coordinator to join our team at MG Motor France. As a key member of our aftersales department, you will play a crucial role in ensuring the smooth operation of our after-sales services.
Key Responsibilities- Parts & Accessories Management
- Participate in the management of the range of Parts & Accessories products, including animations and deployment of the range, development and updating of communication media, comparative studies, and extraction of figures and sales analysis.
- Aftersales Communication
- Participate in the Aftersales communication strategy, including team support on one-off communication operations, support in the management of monthly CRM campaigns, and implementation of a marketing and communication report.
- Develop and implement new communication tools and sales support tools for the dealer network, including updating the Aftersales pages on the MG Motor France website and management of claims.
- Process Optimization
- Participate in the optimization of the MG France processes through IT tools and implementation of automated processes to enhance proficiency.
- General Aftersales Topics
- Daily monitoring and communication of MG performance via digital tools.
- Management and organization of weekly and monthly sales meetings with aftersales team.
- Master's level business school or gap year/end-of-study internship.
- Good knowledge of Excel and office package.
- Strong data analysis and processing ability, good command of analysis software and formulation related.
- Fluent English and French.
- Good communication skills, able to effectively communicate with professionals in different cultures.
- The spirit of analysis, rigor, strength of proposal, autonomy, teamwork, and curiosity will be the essential character traits to carry out your missions.