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Reception Manager for Hospitality Facility
Il y a 3 mois
Position Overview: As a key member of our hospitality team, you will oversee the reception area at our leisure facility, enhancing your management capabilities. Reporting directly to the accommodation manager, your role will focus on ensuring exceptional service quality and guest satisfaction throughout their stay.
Key Responsibilities:
- Organizing guest arrivals and departures
- Coordinating daily reception operations
- Addressing feedback from both the team and guests
- Leading the reception staff
- Resolving customer issues effectively
- Training and onboarding new employees
- Assisting in recruitment processes with the accommodation manager
Ideal Candidate: If you possess a friendly demeanor, a collaborative spirit, and a keen eye for detail, this role is tailored for you. At Belambra, you will benefit from our club locations, opportunities for career advancement, and potential provisions for meals and accommodation.