IT Coordinator

il y a 2 jours


Paris, Île-de-France Company: British Council Temps plein
Job Title: IT Coordinator

We are seeking a highly skilled and experienced IT Coordinator to join our team at the British Council in France. As an IT Coordinator, you will play a critical role in supporting the efficient running of IT, telephony, and printing/photocopying services to enable British Council in France staff to meet their objectives.

Main Responsibilities:
  1. Provide technical support to front office users, including teaching staff, and ensure the successful running of exams computer-based sessions.
  2. Be the first point of contact for front office users and liaise with the Line Manager to prioritize importance and urgency of queries.
  3. Support the IT Manager in maintaining inventory (hardware & software) and ensuring that schedules of tasks are met within realistic deadlines.
  4. Provide light training to users according to needs and ensure new members of staff have set up ready upon arrival.
  5. Support the IT Manager in providing clear and transparent information to staff on IT and processes.

Requirements:

  • Knowledge of Windows 10 & 11, Teams, Microsoft Office 365
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving skills and attention to detail

What We Offer:

  • A competitive salary and benefits package
  • The opportunity to work with a dynamic and diverse team
  • Professional development and training opportunities
  • A collaborative and supportive work environment

Equality, Diversity, and Inclusion:

The British Council is committed to policies and practices of equality, diversity, and inclusion across everything we do. We support all staff to make sure their behaviour is consistent with this commitment. We want to address underrepresentation and encourage applicants from underrepresented groups, in particular, but not exclusively, on grounds of ethnicity and disability. All disabled applicants who meet the essential criteria are guaranteed an interview and we have Disability Confident Employer Status.

We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.

The British Council is committed to safeguarding children, young people, and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment, and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989.

Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed; these will include qualification checks, reference checks, identity & criminal record checks in line with legal requirements and with the British Council's Safeguarding policies for Adults and Children.


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