IT Infrastructure Manager
il y a 3 semaines
- IT Coordinator – EIT Manufacturing
Location: EIT Manufacturing Headquarter in Paris Saclay, France, or in other EIT Manufacturing locations.
Key Responsibilities:
- Oversee the maintenance and functionality of IT systems, including networks, servers, and software applications, ensuring high levels of system availability through internal and outsourced service providers.
- Act as the main point of contact for managing outsourced IT services. Negotiate, monitor, and enforce contracts with third-party providers to ensure high-quality services.
- Assist in planning, implementing, and monitoring IT projects, ensuring they meet business requirements and are delivered on time and within budget.
- Provide support for internal users, troubleshoot and resolve IT issues, and coordinate with external vendors for more complex problems.
- Work closely with external vendors and the internal finance department to manage IT-related invoices. Track and monitor the status of payments for external IT services, ensuring that invoices are processed within the agreed terms.
- Collaborate with the finance department to align IT spending with the organization's budget, forecasting future expenses based on vendor agreements and project timelines.
- Maintain detailed records of all financial transactions related to IT services, ensuring transparency and accountability.
- Ensure that IT documentation is up-to-date, including business requirements and user guides.
- Ensure that IT systems and services managed through infogérance partners comply with security policies, including GDPR and cybersecurity protocols.
- Monitor vendor adherence to these regulations and respond to any potential breaches.
- Work closely with service providers & business users to identify areas for improvement in the IT infrastructure and infogérance services.
- Work closely with Business users to understand their needs, vulgarize, evangelize and translate them into IT Business Requirements.
Requirements:
- At least Bachelor's degree in IT, Computer Science, or a related field.
- ~3-5 years of experience in IT coordination or system administration, with specific experience managing infogérance services and IT-related vendor invoicing.
- ~ Strong understanding of IT infrastructure, including networks, servers, and software platforms.
- ~ Agile, Scrum), digital platform, cloud platform,
- ~ Knowledge of IT compliance, including GDPR and cybersecurity best practices.
- ~ Proven experience in managing and troubleshooting IT issues, including those handled by third-party vendors.
- ~ Experience in monitoring IT-related invoices, working with finance departments to ensure proper billing and adherence to budgets.
- ~ Financial Acumen:
- ~ Human Resources Knowledge:
- ~ Proficient in managing outsourced IT services (infogérance), ensuring vendor performance, compliance with SLAs, and efficient service delivery.
- ~ Automation and Digital Platforms:
- ~ Proficient in handling IT support for banking and invoicing systems, ensuring secure and accurate transaction processing.
- ~ Microsoft 365 and Share
- ~ Adobe's products:
- ~ Data Governance and Management,
- ~ ensuring alignment between IT services and the needs of various organizational functions.
- ~ Proficiency in English; Excellent problem-solving skills and ability to troubleshoot IT issues, both internally and through outsourced providers.
- Experience with vendor management, contract negotiation, and invoice monitoring, ensuring the smooth processing of IT-related payments.
What We Offer:
- A full-time, unlimited duration employment contract under French labour law.
- Opportunities for growth and professional development within the organisation.
- A supportive team and access to modern office facilities.
Protection of personal data
Candidates' personal data are processed as required by Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).
For more information, please check the privacy statement on recruitment available Privacy Notice.**eu with the subject header "IT Coordinator - Paris."
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