Fleet Manager
il y a 1 mois
We are seeking a highly skilled Fleet and Services Manager to join our team at Flexis. As a key member of our team, you will be responsible for ensuring the complete management of a fleet of vehicles on behalf of customers within the framework of a service contract established between the customers and our customer care platform.
Main Responsibilities:- Proactively monitor vehicle driving behaviors to optimize customer energy consumption and vehicle use, contributing to CO2 reduction.
- Monitor all repair and maintenance department activities to optimize customer vehicle availability and fleet utilization.
- Analyze and advise customers on identified actions, including driving and DTC alerts, EcoScore challenges, and remote software updates.
- Coordinate actions with customer contacts and repairing workshops or partners.
- Responsible for carrying out actions and performance of the service, including energy performance and vehicle availability, TCU performance, and KPIs.
- Provide monthly customer reports to share KPI progress, prove service value, and engage customers in action.
- Ensure compliance with negotiated functionalities and issue job orders to service providers, repairing workshops, or partners.
- Control service suppliers' invoicing and evaluate their quality of service.
- Handle customer complaints and propose corrective actions.
- At least 10 years of experience in equivalent positions (fleet management, customer relationship, or purchasing).
- Technical knowledge of vehicles.
- Successful aftersales and BtoB experience.
- Fluent English and Italian.
- Customer relations oriented.
- Good communication with leadership.
- Structured and well-organized.
- Coaching skills may be expected in supporting the work of your coming potential operational team.
- Demonstrating ability to work collectively in a team, transversally, and cross-functionally.
- Goal and business result-oriented.
We are a team of diverse peers looking to create a future company that will grow to 100+ collaborators over the next six months. We aim to make this project raising significant investments and reach rapidly a significant size with sales in excess of 2Bn. We are thinking big and fast. We will operate at the junction between electric vehicles and the digital world.
Being part of the team will offer you a strong opportunity to work on a Joint Venture creation and bring your passion, experience, and startup mindset to move forward with a more sustainable environment.
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Product Manager Fleet Management
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Lyon, Auvergne-Rhône-Alpes, France Sungrow - EMEA Temps pleinYour MissionWelcome to Sungrow - EMEA, a leading green tech company with a strong focus on clean power solutions. As an Office Manager, you will play a crucial role in ensuring the smooth operation of our offices in Lyon and Paris.Manage the day-to-day activities of the office, ensuring a productive and efficient work environment.Oversee the company's fleet...
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