Career Coach

We are seeking a highly motivated and dedicated Loyalty Specialist to join our team at Fedcap Group. As a key member of our workforce development team, you will play a critical role in helping individuals achieve economic stability and improve their family's well-being.

• Partner with participants to develop a service plan that outlines their short-term and long-term employment goals.
• Make requests for necessary support services, such as childcare and transportation, to assist participants in achieving their goals.
• Run reports in FedcapCARES and use data to plan daily and weekly tasks.
• Secure releases and build effective communication with participants' medical, behavioral health, and other providers.

• Bachelor's degree or higher education preferred.
• Ability to work in a professional office environment and use standard office equipment.
• Full-time position with typical hours of Monday through Friday, 8:00 a.m.

Fedcap Group provides a broad range of services to thousands of individuals across a growing footprint, helping them achieve economic and social well-being. Our focus areas include case management, work readiness, vocational and employer-based training, job placement, and post-placement supports.