Reservations Supervisor
Il y a 2 mois
Discover a unique opportunity to elevate your career with Accor at Pullman Adelaide, a vibrant 5-star hotel in the heart of Adelaide CBD. As a Reservations Sales Supervisor, you will be responsible for supporting the reservations team in end-to-end FIT and Groups Bookings processes. Your primary goal will be to deliver exceptional guest experiences, identifying peak moments that can be leveraged to enhance the team's performance.
To succeed in this role, you should have:
- Experience in a similar supervisory role within the premium segment of hotels, preferably in front office or reservations.
- A proven track record of successful team management, with a focus on diversity and inclusivity.
- Strong analytical and problem-solving skills, with the ability to work within tight deadlines.
- A solid understanding of reservations processes, with a focus on creative solutions and proactive approaches.
- Familiarity with the Adelaide market and experience working with Opera and Resaweb is a plus.
In return for your expertise and dedication, Accor offers:
- Competitive remuneration packages, including an ALL Heartist Employee benefit card.
- Ongoing learning and development opportunities through Accor's Learn Your Way Academy.
- A supportive and inclusive work environment that fosters growth and diversity.
- Discounted car parking and laundered uniform.
- Duty meals and a comprehensive benefits package.
Accor is committed to diversity and inclusion, and we encourage applications from talented individuals from diverse backgrounds. Join us in our mission to deliver exceptional experiences and make a difference in the world.