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Junior Product Owner for IAM Solutions

Il y a 3 mois


Paris, Île-de-France AXA Group Temps plein

Company Overview

With a customer base exceeding 102 million across 56 nations, AXA stands as a prominent global entity in the insurance and asset management sectors. Our mission is to safeguard individuals, and we are dedicated to utilizing our expertise and resources to foster a more secure society. We strive to set new benchmarks in our industry, ensuring we earn the trust of our stakeholders.

About AXA Group Operations

At AXA Group Operations (AXA GO), we are committed to developing innovative technological and data-driven solutions that align with AXA's vision of becoming a customer-centric, technology-led organization. Established in 2019, AXA GO is a vibrant division comprising 8,000 professionals across 17 countries, from Paris to Pune. Our role involves advising, guiding technological decisions, and facilitating access to innovations that will aid AXA's transformation.

Context and Team Overview

The Identity & Access Management Center of Excellence (IAM CoE) operates within the Identity Global Products Line under Group CIO at AXA Group Operations. Our mandate is to design, implement, and manage globally shared products in the IAM domain for:

  • AXA employees (I AM-Employee)
  • Users engaged with AXA's business (I AM-Business)
  • AXA's customer base (I AM-Customer)

As part of the One Identity Program, which aims to establish the IAM Next Generation framework, AXA has adopted the Saviynt solution in the cloud for its new Group Identity and Governance Administration platform, known as 'LISA'. This platform is designed to mitigate data breach risks, enhance compliance, streamline operations, and boost user productivity within AXA Group.

Position Overview

The IAM CoE is seeking an Assistant IAM Product Owner to:

  • Articulate and disseminate the product vision, strategy, and roadmap, informed by market analysis, customer insights, and organizational goals.
  • Develop and maintain a prioritized product backlog, encompassing user stories, epics, and features that outline product functionalities and requirements.
  • Strategically plan and execute product releases, guided by backlog priorities and resource availability.

Key Responsibilities

Act as an IAM Product Owner

  • Collaborate with stakeholders, including business units, developers, and testers, to gather and prioritize requirements, ensuring alignment with both user needs and AXA's global strategy.
  • Oversee the product backlog, ensuring it is well-defined, estimated, and continuously refined.
  • Create and maintain comprehensive product documentation over time, including specifications and user guides.

Ensure Consistency and Quality of IAM Deliverables

  • Review the quality and alignment of deployment objectives with our integration team, including oversight of deployment reporting and escalations.
  • Identify project risks collaboratively and propose actionable plans to address them with assigned project managers.
  • Coordinate and review documentation produced by technical teams to ensure it meets project requirements and constraints.

Support IAM Quality of Service

  • Serve as an escalation point for complex IAM IPC (Incident Problem Change) issues alongside the IAM Service Management team.
  • Contribute to the ongoing enhancement of operational organization and procedures, including monitoring and alerting.
  • Assist in securing service operations, addressing audit and penetration testing findings.

Candidate Profile

Qualifications

Candidates should possess a Bachelor's or Master's degree in business, engineering, computer science, or a related discipline. A willingness to navigate an international and challenging environment is essential. Effective communication with diverse personas is crucial, alongside a keen interest in the product development lifecycle. Candidates should be innovative, proactive, and capable of proposing new ideas and features to enhance the product.

Technical Skills

  • Familiarity with IAM concepts, solutions, and services, including identity management and access control.
  • Understanding of IT topics, such as networking and workplace technology.
  • Knowledge of Agile project management methodologies, including Scrum or Kanban.
  • Proficiency in project management tools, such as Jira, for tracking project progress and facilitating team communication.

Non-Technical Skills

  • Strong communication and negotiation abilities in an international and multicultural context.
  • Capacity to articulate clearly and effectively with various stakeholders, including customers, users, development team members, and testers.
  • Ability to identify and comprehend user needs, translating them into functional requirements for the product.
  • Leadership and teamwork skills to inspire and guide development team members.

About AXA

As a global leader in insurance and asset management, AXA supports its 100 million clients in navigating life's challenges and securing their projects. We prioritize the well-being of our employees, fostering a responsible workplace culture that promotes expertise, skill development, competitive compensation, and regular career advancement opportunities. We are committed to reinventing our industry.

AXA is evolving into a sustainable, technology-driven organization, with AXA Group Operations as a key driver of this transformation.

We are enhancing our business model in the insurance sector through technology and innovation, ensuring rapid and effective implementation on a global scale, supported by high-quality advice and execution. Our presence spans 17 countries, with dedicated and highly skilled teams. We leverage technology, data, procurement, security, and investment allocation globally while achieving economies of scale and synergies where necessary.

About Our Entity

At AXA Group Operations, we aspire to be recognized in three key areas:

  • Cutting-edge data technology to enhance customer experience.
  • Advanced procurement systems to improve efficiency and manage risks effectively.
  • A global, high-performing team for strengthened partnerships with AXA's various entities.