Technical Content Specialist
il y a 3 semaines
Juakali is a remote-first company that empowers Financial Institutions with flexible and powerful tools to boost their productivity. Our teams work from anywhere, and our office is located in Slack.
Key Responsibilities:- Develop product manuals, how-to guides, website help sections, journal articles, user guides, API Developer guides, and other content that distills technical information with ease and clarity.
- Create inclusive documentation that meets organizational needs.
- Write user-friendly content that meets the need for technical information and ease of understanding.
- Obtain a deep understanding of products and services and translate complex information into simple and engaging formats.
- Develop in-depth user guides, FAQs, technical overviews, and in-product help documentation database.
- Independently gather information from various departments and sources to develop, organize, and write procedure manuals, technical specifications, process documentation, and other documents.
- Work with development and support team leads to identify all documentation repositories and determine the best solution for data compilation and centralized storage.
- Create and maintain information architecture templates that uphold organizational and legal standards and allow for easy data migration.
- Strong experience in owning end-to-end documentation creation processes.
- Familiarity with API documentation for REST or.NET APIs.
- Experience in creating documentation for audiences with different levels of technical skill (from end-users to developers).
- A remote work environment with a good work-life balance.
- A local contract that includes a pension fund and health insurance for you and your family.
- The opportunity to interact and work with international people from all over the globe.
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