Field Service Engineer

il y a 2 semaines


Lille, Hauts-de-France Thermo Fisher Scientific Temps plein
Job Summary

We are seeking a highly skilled and motivated Field Service Engineer to join our team in the Chemical Analysis Division. As a Field Service Engineer, you will be responsible for providing technical support and services to our customers in the EMEA region, with a focus on the Gauging for Thickness and Basis Weight Measurement product line.

Key Responsibilities
  • Represent our company in a professional manner and provide excellent customer service.
  • Deliver service commitments, including field installations, repairs, data analysis, and calibrations.
  • Provide remote technical support and other field and remote services as required.
  • Service reporting, documentation, and creation of protocols to specification.
  • Maintain high-level customer allegiance by building strong customer relationships.
  • Partner with commercial colleagues to deliver customer deals that meet/exceed customer expectations.
  • Contribute to continuous improvement through our Practical Process Improvement Business System.
Requirements
  • Diploma or equivalent education in electronic or electrical engineering.
  • Three years of work experience in technical services.
  • One year of field service experience or strong service knowledge.
  • Preferable material science and/or process engineering expertise/experience.
  • Preferable knowledge in Thickness and Basis Weight Measurement and/or Lithium Ion Batteries industrial process.
  • Outstanding problem-solving skills and passion for electromechanical, software, and application issues.
What We Offer
  • A job with an innovative and forward-looking employer.
  • Outstanding development and career prospects in a globally growing company.
  • A culture based on integrity, dedication, and innovation.
  • Excellent training opportunities, attractive remuneration package, and company benefits.

At Thermo Fisher Scientific, each one of our 70,000 extraordinary minds has a unique story to tell. We enable our customers to make the world healthier, cleaner, and safer.


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