Director of Contract Accounting
il y a 3 semaines
About Us
We are a leading platform that integrates data across various channels, utilizes AI to forecast future behaviors, and personalizes experiences from a unified system. Our company has achieved remarkable recognition, being listed in the Top 1% of software companies globally in G2's Software Awards for 2024, and ranked among the Top 10 Best Software Products alongside industry giants.
Our Achievements
Insider stands out as the top G2 Leader in over six categories, including Customer Data Platforms (CDP), Personalization Engines, and eCommerce Personalization. Our commitment to corporate social responsibility is evident through initiatives like 100projects, shecodes, sheleads, and shemarkables, where we strive to make a positive impact in over 27 countries, focusing on health, education, and the empowerment of women in STEM fields.
Your Role
As the Director of Contract Accounting, you will oversee renewals and manage key stakeholder relationships. Your main focus will be on driving renewals, identifying expansion opportunities, negotiating contract terms, and engaging with high-level stakeholders across all accounts.
Key Responsibilities
- Manage a portfolio of existing accounts, ensuring their retention and growth.
- Identify upsell and cross-sell opportunities within your accounts.
- Collaborate with the Customer Success team to proactively manage renewals.
- Engage in team selling to maximize account penetration and coverage.
- Negotiate contracts at various levels, particularly with senior executives.
Qualifications
To excel in this role, you should possess:
- 7+ years of experience in Customer Success Management, Account Management, or Sales, preferably in a SaaS environment.
- A passion for evaluating and enhancing outreach and follow-up strategies.
- Strong communication skills in both written and spoken English and French.
- Experience in negotiating contracts and navigating legal discussions.
- Exceptional presentation skills, comfortable addressing both large and small audiences.
- A proven ability to build relationships and uncover needs with senior customer executives.
What We Offer
Join us in an international, diverse, and inclusive workplace where you can enhance your skills through numerous training opportunities. You will have access to over 16,000 online courses provided by industry professionals on the LinkedIn Learning platform, allowing you to pursue your passion for knowledge.
We encourage you to share your expertise through training sessions and workshops, fostering a collaborative learning environment.
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