Technician

Il y a 2 mois


Grenoble, Auvergne-Rhône-Alpes, France CPAM DE L'ISERE Temps plein
About the Role

We are seeking a highly skilled and detail-oriented Claims Processor to join our team at CPAM DE L'ISERE. As a key member of our operations team, you will play a critical role in ensuring the smooth processing of claims and providing exceptional customer service to our policyholders.

Key Responsibilities
  • Claims Processing: Process claims for sickness, maternity, and paternity benefits in a timely and accurate manner.
  • Customer Service: Provide excellent customer service to policyholders and employers, responding to their inquiries and resolving issues in a professional and courteous manner.
  • Claims Handling: Handle claims from policyholders and employers within set deadlines, ensuring that all necessary documentation is received and processed efficiently.
  • Quality Assurance: Contribute to the quality of service provided by CPAM DE L'ISERE, ensuring that our operations meet the highest standards of excellence.
Requirements
  • Education: BAC desired.
  • Skills: Strong analytical skills, ability to work with numbers, and proficiency in computer tools.
  • Experience: Previous experience in claims processing or a related field is an asset.
  • Personal Qualities: Commitment to providing excellent customer service, dynamism, and rigor in achieving set objectives.
What We Offer
  • Permanent Contract: Full-time employment with a permanent contract.
  • Remuneration: Remuneration at level 3 of the Social Security employees and executives classification - € brutto over 14 months.
  • Benefits: Meal vouchers, company health insurance, profit-sharing bonus, works council from 6 months of seniority, 50% coverage of public transport costs and/or sustainable mobility package, flexible working hours, possibility of telecommuting, up to 20 RTT days per year and additional conventional leave.
About Us

CPAM DE L'ISERE is a leading healthcare organization dedicated to providing exceptional service to our policyholders. We are committed to excellence in all aspects of our operations and are seeking a talented and motivated individual to join our team.


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