Digital Experience Strategist

il y a 3 semaines

Paris, Île-de-France Teads Temps plein

We are seeking a skilled Customer Experience Manager to join our team at Teads. As a key member of our Customer Experience team, you will be responsible for the set-up, optimization, and performance of advertising campaigns. Your primary focus will be on managing a portfolio of client initiatives, ensuring timely and effective communication with internal and external stakeholders, and analyzing performance data to highlight key trends.

Key Responsibilities:

Activation and Delivery

  • Oversee the post-sale process, including campaign set-up, pacing, and delivery, as well as post-campaign analysis.
  • Lead the preparation for campaign activation through clear and concise communication efforts with clients.
  • Analyze performance data to identify key trends and areas for improvement.
  • Act as the primary point of contact for all client communication post-sale.
  • Plan and execute incremental revenue prospecting plans.
  • Assist in the onboarding of customers to our self-service buying platform.
  • Contribute to the development of internal staff through knowledge sharing exercises.

Requirements:

  • A minimum of one year to three years of relevant work experience in digital media, preferably at a digital media agency, publisher, SSP, DSP, or AdTech company.
  • Extensive knowledge of digital media industry trends and a passion for understanding how they impact day-to-day work.
  • A proven track record of exceptional time management and ability to maintain high standards of quality at work.
  • Experience meeting or surpassing ambitious goals in a fast-paced, competitive environment.
  • Excellent written and verbal communication skills, as well as the ability to navigate complex systems and processes.
  • Ability to cultivate and maintain strong relationships with internal and external stakeholders.
  • Strong team player with a collaborative approach to work.

About Teads:

Teads operates a leading, cloud-based, omnichannel platform that enables programmatic digital advertising across a global ecosystem of quality digital media. Our modular platform allows partners to leverage buy-side, sell-side, creative, data, and AI optimization technologies. As an end-to-end solution, Teads offers a single access point to buy the inventory of many of the world's best publishers and content providers.

Through exclusive global media partnerships, Teads enables advertisers and agencies to reach billions of unique monthly users in brand-safe, responsible advertising environments, while improving the effectiveness and efficiency of digital ad transactions.

We are committed to creating a dynamic work environment that values diversity and inclusion, representing employees across a variety of skill sets. We welcome contributions from all ages, sexes, races, ethnicities, religions, sexual orientations, and gender identities.

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