Concierge Supervisor

il y a 1 mois


IssylesMoulineaux, Île-de-France Accor Temps plein
Job Title: Concierge Supervisor

At Accor, we're committed to delivering exceptional guest experiences. As a Concierge Supervisor, you'll play a vital role in creating memorable moments for our guests.

Key Responsibilities:
  • Supervise and direct Concierge activities to ensure seamless guest experiences.
  • Provide expert knowledge on hotel services, local attractions, and dining options to guests.
  • Recommend our hotel's Food and Beverage outlets, showcasing our culinary expertise.
  • Maintain a clean and organized lobby, ensuring a warm welcome for our guests.
  • Coordinate guest paging and ensure accurate information is displayed on our function board.
  • Prepare efficient work schedules for the Concierge team, considering occupancy and group movements.
  • Lead by example, ensuring the Concierge team is neat, clean, and punctual at all times.
  • Handle guest issues and collaborate with department heads or executive management as needed.
Requirements:
  • Service-focused personality with a passion for delivering exceptional guest experiences.
  • Previous leadership experience in a similar role is an asset.
  • Strong interpersonal and problem-solving skills, with the ability to lead by example.
  • Ability to work in a multicultural environment and adapt to changing situations.
About Us:

We're Dream Makers at Alwadi Hotel Doha, committed to creating unforgettable moments for our guests and colleagues. Our inclusive company values diversity and promotes opportunities for growth and development.


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