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Food and Beverage Service Attendant
Il y a 2 mois
Join our team at Pullman Singapore Hill Street, a flagship upscale hotel that embodies the essence of luxury and sophistication. As a Food and Beverage Pool Attendant, you will be part of a dynamic and fast-paced environment where every moment counts.
Job SummaryAs a Food and Beverage Pool Attendant, you will be responsible for providing exceptional service to our hotel and swimming pool guests. Your primary focus will be on delivering prompt and professional F&B service, ensuring that every guest has a memorable experience.
Key Responsibilities- Perform opening and closing side duties as assigned, setting all tables according to standards and procedures.
- Deliver F&B services in accordance with outlet standards and procedures.
- Check table settings, cleanliness, and side station preparation prior to the start of operation.
- Pick up and serve F&B orders, ensuring they are served promptly to guests once ready.
- Greet guests warmly upon arrival at the pool.
- Apply necessary precautions regarding hotel food safety and hygiene standards (HACCP).
- Remember individual guest names and preferences to extend personalized service.
- Upsell and promote F&B offers at every opportunity to maximize sales revenue.
- Clear and tidy tables after guest departure, ensuring a seamless experience.
- Collect F&B supply requisitions, ensuring stock collected matches requisition.
- Report any complaints, incidents, or irregularities to management.
- Assist other F&B outlets during peak times or as required.
Your experience and skills include:
- Excellent communication and interpersonal skills with colleagues and guests.
- Excellent customer service skills and a passion for creating delightful moments for guests.
- Able to thrive in a dynamic and fast-paced environment.
- 5-day work week.
- Duty meals provided.
- Heartist F&B discount and/or preferential room rates at worldwide Accor Hotels.
- Flexible benefit - dental/optical/vacation expenses.
- Comprehensive medical and insurance coverage.
- Local/overseas career development and growth opportunities.
We are an inclusive company, and our ambition is to attract, recruit, and promote diverse talent.
