Luxury Host/Hostess for Exceptional Guest Experiences

il y a 4 semaines


Avignon, Provence-Alpes-Côte d'Azur, France Belmond Temps plein
Job Summary

We are seeking a highly skilled and experienced Host/Hostess to join our team at Les Bateaux Belmond. As a Host/Hostess, you will be responsible for providing exceptional luxury hospitality experiences to our guests, ensuring their stay with us is memorable and enjoyable.

Key Responsibilities
  • Welcoming guests and providing personalized assistance and information throughout their stay
  • Offering a comprehensive knowledge of French Gastronomy, including cheeses and wines
  • Providing thorough cleaning tasks, including dusting, vacuuming, mopping, and polishing surfaces, paying close attention to detail and ensuring that cleanliness standards are met or exceeded
  • Taking pride in impeccably preparing rooms for incoming guests through cleaning, and replenishing linens, towels, and amenities to create a welcoming and luxurious atmosphere
Requirements
  • Excellent customer service skills; ability to greet guests, handle inquiries, and provide assistance in a courteous and efficient manner
  • Friendly and attentive demeanor; ability to answer questions and ensure a positive experience for guests
  • An eye for detail to ensure that rooms are properly cleaned, supplies are replenished, and any maintenance issues are reported
  • Hospitality experience advantageous, preferably in a luxury environment
  • A respect for guests' privacy; upholding professionalism and integrity when handling guest belongings with care and maintain confidentiality regarding guest information
  • Fluency in English, both written and verbal, is essential
Benefits
  • French CDD contract according to C.C.N. du personnel des entreprises de transport en navigation intérieure
  • Food & lodging in our boats
  • Maintenance of uniforms by the company
  • Learning & development activities

We strive to create an environment where our employees can thrive both personally and professionally. With a commitment to your ongoing development, you'll have the opportunity to learn and grow alongside some of the most talented individuals in the industry.



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