Marketplace Operations Manager

il y a 6 jours


Nanterre, Île-de-France Pandora AS Temps plein
About the Role

We are seeking a highly skilled and experienced professional to lead our marketplace operations in Western Europe. As Marketplace Operations Manager, you will be responsible for managing the day-to-day operations of our omni services, including click and collect and endless aisle, in the French and Spanish markets.

Key Responsibilities
  • Manage the rollout of new omnichannel features and stay up-to-date with the latest technologies to stay ahead of the competition in France.
  • Drive customer adoption of click and collect in France, working closely with Retail Ops, Marketing, and E-commerce teams to develop and implement effective strategies.
  • Define the marketplace business development strategy and ensure its operational implementation.
  • Provide regular updates on product performance, forecasts, and commercial insights to relevant teams.
  • Work with marketing, merchandising, and retail teams to manage marketing and product plans and agree on promotional and trading calendars.
About You
  • Excellent communication and project management skills.
  • Experience with omni platforms and reporting tools, such as Adobe Analytics, Elevate, or similar.
  • Experience with Mirakl and a strong commercial and technical background.
  • Proven omnichannel, e-commerce, and marketplace experience managing risk and identifying opportunities to drive sales.

Pandora is a world-leading jewelry brand with a strong commitment to sustainability and diversity. We believe in creating an inclusive and diverse workplace where everyone feels respected and valued. If you are passionate about e-commerce and marketplace operations, and have a strong commercial and technical background, we encourage you to apply for this exciting opportunity.



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