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Chief Operations Officer

Il y a 3 mois

Paris, Île-de-France WeMaintain | Certified B Corp Temps plein
About WeMaintain | Certified B Corp

WeMaintain is at the forefront of revolutionizing building management across Europe and Asia.

Our vision is to integrate the finest human talent and cutting-edge technology within the built environment.

We are enhancing building operations by ensuring that elevators, escalators, fire safety systems, and access points function optimally.

Renowned in the real estate sector, our technology provides:

high-efficiency elevators, escalators, and access solutions

Streamlined maintenance strategies

Concrete steps towards sustainability

What distinguishes us from competitors is our comprehensive real-time monitoring and predictive maintenance technology, coupled with the empowerment of our field engineers. Our methodology combines our field expertise with agnostic, multi-equipment IoT sensors, advanced software, and machine learning capabilities.

Founded in 2017 and recognized for our innovative approach, we are proud to be B Corp certified.

Why Join Our Team?

At WeMaintain, our ambition is ever-growing, and the challenges we face are significant. However, we are dedicated to embodying our core values in every aspect of our work:

  • Care—We prioritize our colleagues, investors, field engineers, and clients. Their well-being is paramount in our daily operations.
    It is essential to maintain kindness, patience, and consideration, even during challenging times.
  • Grit-We believe in our potential for success. Maintaining high standards and demonstrating relentless determination is crucial for achieving our goals.
  • Uniqueness-We value individuality in our recruitment process, encouraging team members to embrace their distinctiveness. This fosters a collaborative environment where diverse experiences and ideas thrive.

We strive to ensure these values guide our actions at WeMaintain, and we encourage open communication to uphold these standards.

If you are eager to make a significant impact and drive transformation within a dynamic organization, we would be excited to connect with you.

Who Are We Seeking?

WeMaintain is in search of a Chief Operations Officer to join our executive leadership team.

The COO will report directly to the CEO and will be responsible for managing operational strategies, overseeing daily functions across various regions, and implementing effective processes and tools to drive continuous improvement.

This role is cross-functional, requiring close collaboration with executive management. The COO will identify challenges, assess customer needs, and analyze market trends to facilitate the execution of our strategic roadmap:

  • Product Engineering is tasked with delivering technological solutions, while
  • The COO is responsible for operational solutions.
What Will Your Role Entail?

The COO will oversee the following:

Operational Processes, Methods, and Tools:

  • Identify and implement enhancements to boost efficiency and minimize costs across operations, sales, finance, and human resources.
  • Standardize processes for quicker deployment and improved execution.
  • Challenge existing standards to foster innovation.
  • Ensure adherence to all relevant laws and regulations.
  • Enhance customer experience through operational improvements.
  • Develop and manage key operational and financial metrics to evaluate company performance.
  • Promote a culture of operational excellence, quality, and safety.

Supply Chain & Procurement:

  • Manage supplier relationships and maintain a comprehensive supplier database.
  • Enhance sourcing strategies for equipment components.
  • Forecast expenditures effectively.
  • Develop synergies in sourcing.

Team Management:

  • Build and lead a diverse, high-performing team.

Health, Safety, Environment, and Quality (HSEQ) / Environmental, Social, and Governance (ESG):

  • Oversee performance management initiatives.
  • Lead organizational change efforts.
  • Implement change management strategies.
  • Drive safety improvements.
  • Manage certification processes.
You Are the Ideal Candidate If You Possess:
  • Management experience overseeing a team of at least 20 individuals.
  • A proven track record in operational delivery and team accountability.
  • Experience in customer experience initiatives.
  • Expertise in supply chain management and procurement.
  • Knowledge of HSEQ standards.
Additional Qualifications:
  • International experience.
  • Background in risk management.
  • Familiarity with ESG principles.
  • Experience in the real estate sector.
  • Knowledge of SaaS B2B environments.
  • Experience in a technology-driven startup.
  • Experience in scaling a business from 10 to 500 employees during periods of rapid growth.
Application Process:

At WeMaintain, we believe your cover letter is an opportunity to showcase your personality beyond your resume: what drives you, your motivation for joining our team, and how you can contribute to our mission.

We welcome you to share relevant experiences or projects that align with your application. We look forward to learning more about your values and personality.

Our culture is built on trust, autonomy, and flexibility. We value diversity and inclusivity, believing that an authentic team is essential for success. We encourage individuals from all backgrounds to consider joining our team.

Recruitment Process:

As this is an executive position, the recruitment process is comprehensive and thorough.

  1. Initial phone interview with a founder - 30 minutes
  2. Video interview with Managing Director or founder - 45 minutes
  3. Video interview with two C-level executives or Managing Directors - 45 minutes
  4. Case study assessment
  5. Reference checks
  6. Optional: Video interview with investors - 45 minutes
  7. Optional: On-site meeting with a founder