Application Support Technician

il y a 4 semaines

Versailles, Île-de-France Econocom Temps plein

Job Overview

  • Delivering direct assistance to users to ensure effective utilization of their application ecosystem.
  • Receiving requests and files from Level 1 support or other departments.
  • Managing all tasks (incident or change requests) related to an application: routine, straightforward, procedural, or those requiring collaboration with requesters.
  • Evaluating and redirecting any tasks beyond their scope to appropriate teams.
  • Addressing application support requirements for the XAO sector.

Candidate Profile

  • Proficient in standard IT environments.
  • Comprehensive understanding of operating systems and management software utilized in corporate settings, with essential expertise in MYSQL.
  • Customer-focused and attentive to effectively resolve challenges faced by colleagues.
  • Systematic and meticulous in diagnosing issues and proposing suitable solutions.
  • Educational Requirement: a degree in computer science (minimum Bac+2) is essential.
  • Defense Sector experience is preferred.
  • A valid Driver's License is mandatory.
  • Immediate availability is required.

What We Provide:

Values: Alongside our core principles of audacity, integrity, and responsiveness, we offer attentive management and a familial atmosphere.

Contract Type: Permanent or Freelance, with a start date aligned with your availability (notice periods are accepted).

Work Location: Supporting a major client with the possibility of 1 to 2 days of remote work weekly.

Compensation & Benefits:

Salary: annual gross remuneration based on experience and skills.

Benefits: comprehensive health and welfare coverage for families, meal vouchers, 50% reimbursement for public transport, CSE benefits (culture, travel, holiday vouchers, gifts), RTT (up to 12 days per year), savings plan, and profit-sharing.

Additional Benefits: eco-friendly mobility package (bike/scooter and carpooling), 1000 EUR gross referral bonus, and access to an e-shop with discounted IT equipment (smartphones, tablets, etc.).

Career Growth: structured career plan, technical and functional training programs, certification opportunities, and unlimited access to Microsoft Learn.

Quality of Work Life: compensation for remote work, festive and collaborative events, support for disability and workplace health, and CSR commitments.

About Our Company:

As the leading Digital General Contractor in Europe (EGD), Econocom Group designs, finances, and facilitates the digital transformation for businesses and public organizations. Joining us means becoming part of an international group with 8,750 employees and a 2.7 billion euro turnover, covering all digital business aspects from equipment to services and financing. Embrace the digital revolution and grow within a large company with an entrepreneurial spirit.

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