Emplois actuels liés à Administrative Technician - Chauray, Nouvelle-Aquitaine - MSA POITOU

Job Summary

MSA POITOU is seeking a highly organized and detail-oriented Administrative Technician to join our team. As an Administrative Technician, you will be responsible for managing and processing various administrative tasks, ensuring the smooth operation of our services.

Key Responsibilities

• Analyze and manage client files, gathering necessary information, processing documents, and verifying data accuracy.
• Ensure data quality, detect and analyze anomalies, and manage client complaints.
• Process and validate documents, initiate payments, and maintain accurate records.
• Provide exceptional customer service, informing clients of their rights and obligations, and guiding them through the administrative process.
• Facilitate communication between clients and other stakeholders, ensuring seamless service delivery.
• Promote digital services to clients, enhancing their experience and satisfaction.
• Apply regulatory requirements, procedures, and guidelines, adhering to legal and contractual obligations.

Requirements

• High level of organization, attention to detail, and excellent communication skills.
• Ability to manage priorities, maintain confidentiality, and ensure equal treatment of client files.
• Proficiency in office software and tools, with the ability to work independently and remotely.
• Strong problem-solving skills, with a proactive approach to resolving issues.
• Minimum 2 years of experience in a similar role or in the social legislation domain.
• Valid driver's license.

Benefits

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• Flexible work arrangements, including remote work options.