French Content Moderator

il y a 2 semaines

Cannes, Provence-Alpes-Côte d'Azur, France Cross Border Talents Temps plein
Job Title: French Content Moderator

Location: Athens, office

€1,045.72 per month (14 months), €14,640.08 per annum gross
Performance Bonus: Up to €160 monthly

Working Schedule: Monday-Sunday, 07:00-22:00

About Us: Cross Border Talents is dedicated to maintaining the integrity of our online platform and community standards. We empower our moderators with extensive training and support to ensure they excel in creating a safe and enjoyable user experience.

Key Responsibilities:

  • Community Engagement: Immerse yourself in our platform's community standards, handling user inquiries and enforcing Terms of Use with precision and empathy.
  • Issue Resolution: Investigate reported issues thoroughly, responding promptly and accurately to maintain platform safety and user satisfaction.
  • Continuous Improvement: Analyze user data to identify trends, suggesting enhancements to optimize user experience and operational efficiency.

Qualifications and Skills:

  • Language Proficiency: Fluency in French and English is essential.
  • Analytical Acumen: Demonstrated ability to reason and analyze data effectively.
  • Educational Background: Some college education preferred; military experience may be considered.
  • Experience: Up to 1 year in a Business Process Outsourcing (BPO) or similar environment is advantageous.
  • Cultural Awareness: Strong affinity for the social and political landscape of the French market, critical for nuanced policy decisions.

Benefits:

  • Comprehensive 1-week training program.
  • Relocation Package: Includes 2 weeks of hotel accommodation, flight ticket (within EU), and airport pickup.
  • Supportive work environment with opportunities for professional growth.

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