About Galeries Lafayette

Galeries Lafayette is a renowned department store known for its exceptional selection of luxury goods, including a wide range of prestigious watch brands.

Job Description: Sales Associate - Watches

We are seeking a passionate and knowledgeable Watch Specialist to join our team. As a key member of the sales floor, you will provide exceptional customer service and expert guidance to discerning clientele.

• Customer Engagement: Greet and assist customers with a warm and professional demeanor, understanding their needs and preferences to offer personalized recommendations.
• Product Expertise: Possess in-depth knowledge of our curated collection of luxury watches, including various brands, models, and technical specifications.
• Sales Acumen: Drive sales by effectively presenting product features, benefits, and value propositions to customers. Achieve individual sales targets while contributing to the overall success of the department.
• After-Sales Service: Manage after-sales service inquiries, special orders, and warranty claims with efficiency and attention to detail.
• Visual Merchandising: Assist in maintaining an attractive and organized display of watches, ensuring a visually appealing and inviting shopping experience.

Qualifications:

• Previous experience in luxury retail, preferably within the watch industry.
• Strong understanding of watch brands, movements, and functionalities.
• Excellent communication, interpersonal, and customer service skills.
• A passion for watches and a genuine interest in providing exceptional customer experiences.