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User Experience Strategist
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We are seeking a visionary User Experience & Design Manager to spearhead our journey into creating unparalleled user experiences. As a key member of our Change Experience Team, you will be responsible for driving a critical business transformation focusing on people, processes, and data, enabled by technology to future-proof our business and create a better world for pets.
Key Responsibilities:- Develop a deep understanding of user needs through empathy sessions, market research, surveys, and interviews.
- Collaborate with cross-functional teams to align design solutions with business goals and user needs.
- Effectively communicate design concepts to stakeholders, gather feedback, and drive design decisions.
- Create wireframes, prototypes, flowcharts, process maps, and storyboards that meet accessibility and usability standards.
- Lead the UX/UI design process from research and concept development to final implementation and testing.
- Conduct usability testing throughout development cycles to identify and address potential design issues and ensure products meet end-user requirements.
- Perform user research and testing to validate design concepts and measure their success.
- Utilize analytics to gain insights into user behavior and develop actionable strategies.
- Develop and maintain design systems and style guides to ensure consistency across products.
- Collaborate with stakeholders from diverse backgrounds to translate their vision into meaningful design decisions.
- Create documentation, such as personas and journey maps, to define how specific user tasks should be addressed within applications or services.
- Work effectively with diverse teams to achieve challenging design objectives.
- Apply an analytical and synthetic mindset to approach problems methodically.
- Demonstrate influencing and negotiation skills to drive design initiatives and collaborate with stakeholders.
- Work with over 130,000 diverse and talented Associates, all guided by the Five Principles.
- Join a purpose-driven company, where we're striving to build the world we want tomorrow, today.
- Best-in-class learning and development support from day one, including access to our in-house Mars University.
- An industry-competitive salary and benefits package, including company bonus.